Store Policy

1. Refund / Cancellation Policy

We want you to be confident when shopping with Mase Kicks.

• All sales are final due to the limited and collectible nature of sneakers.

• Exceptions: refunds or exchanges are only available if the item you receive is not authentic or is not as described.

2. Fulfillment / Shipping Policy

• Orders are typically processed within 2–3 business days.

• Domestic shipping within the U.S. usually takes 3–7 business days after processing.

• Tracking information will be provided once your order ships.

• We currently ship only within the United States (update if you want to add international).

• Mase Kicks LLC is not responsible for lost or stolen packages once marked as delivered by the carrier.

3. Terms and Conditions

By using this website and purchasing products from Mase Kicks, you agree to the following terms:

• All products sold are guaranteed authentic.

• Prices are subject to change without notice.

• We reserve the right to refuse or cancel any order at our discretion.

• You agree not to misuse the website (fraud, unauthorized access, etc.).

• Mase Kicks is not liable for indirect damages, losses, or delays outside our control.

4. Privacy Policy

Mase Kicks respects your privacy.

• We collect personal information (name, address, email, payment info) only to process and deliver your order.

• We do not sell or share your information with third parties, except service providers (e.g., shipping carriers, payment processors).

• Cookies may be used to improve site performance.

• You may request to have your personal information deleted by contacting us.

5. Business Information

• Business Name: Mase Kicks LLC

• Owner Name: Mason Machado

• Business Address: This business does not have an address, it is a residential address which is private information

• Customer Service Contact: +1 (951) 768-4304